Orders
All orders are processed by experienced, knowledgeable customer service staff. In-stock items, ordered before 2 pm Eastern Standard Time, can be shipped the same day. Please include the following information with your purchase order:
  1. Customer Account Number
  2. Name
  3. Telephone Number
  4. Purchase Order Number
  5. Part Numbers
  6. Quantities
  7. Billing and Shipping to Addresses
See Standard Condition of Sale for more information.
Terms After credit responsibility has been established with Standard Pneumatic & Electric Tool Company, terms are net 30 days from date of invoice. A finance charge will be applied to all invoices not paid within 30 days. Unestablished accounts require payment in advance or C.O.D.
Shipping All domestic shipments are FOB Fair Lawn, New Jersey, USA, by United Parcel Service unless otherwise specified. All international shipments are FOB Fair Lawn, New Jersey, USA, to be shipped as specified by purchaser.
Warranty All Standard Pneumatic & Electric Tool Company tools are guaranteed to be free of defects in material and workmanship. This warranty is void if the product has been misused or repaired by anyone other than an authorized Standard Pneumatic representative. Please refer to individual tool pages for lengths of warranty.
Returned 
Goods
Any product returned to Standard Pneumatic & Electric Company for repair, evaluation, or exchange must be by an assigned Return Merchandise Authorization (RMA) tracking number. Unauthorized returns will be refused.
Restocking 
Charges
Products returned for credit must also have an assigned RMA tracking number, and are subject to a 20% restocking fee. All returns must be sent to the following address:
JDV Products, Inc.
22-01 Raphael Street
Fair Lawn, NJ 07410 USA
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